Troubleshooting

17 Responses to Throubleshooting

1. Damian says:

   2011/12/02 at 10:51

   Hi

   Thank you for this great tool.

   I have now the problem, that i cannot install it on a pc. The strange thing is, that it has worked yesterday, but today…no SEO Ribbon is visible and no Error message is show,,,

   Do you have an idee or have had a case like that before?

   Thanks a lot
   Damian
2. Damian says:

   2011/12/02 at 10:59

   I could solve it…Excel has deactivated the Ribbon…I could reactived it….
3. Lucas says:

   2012/01/02 at 22:02

   I cant make it work for Ofice 2010 on Windows 7.
   Are there any updates for this?
   Thanks
4. Lucas says:

   2012/01/02 at 22:08

   it states that “SeoTools64.xll has a different format than the specified by the extension”
5. nielsbosma says:

   2012/01/03 at 07:07

   @Lucas: I’m using SeoTools in Office 2010 with Windows 7. Try to get the non 64bit version. Note that this depends on whether Excel is 64 or 32 bit, not what version of Windows you have.
6. Sue Cook says:

   2012/01/07 at 21:06

   Hi Neils, i have been recommended this tool by SEO gadget in the UK and was wondering if you do a version for Excel 14.0 2011 on Mac? Thank you in advance, Sue
7. nielsbosma says:

   2012/01/07 at 21:59

   Hi Sue,
   Sorry it’s not possible to make a version of SeoTools for Mac. Office on Mac does not provide that same plugin architecture.
   Regards
   /Niels
8. Stranger says:

   2012/01/26 at 21:16

   I have reinstall windows and have problem with running your plugin:
   System.IO.FileNotFoundException: Could not load file or assembly ‘System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ or one of its dependencies. The system cannot find the file specified.
   File name: ‘System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ —> System.IO.FileNotFoundException: Could not load file or assembly ‘System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ or one of its dependencies. The system cannot find the file specified.
   File name: ‘System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’

   I use Win7 64 and MS Office 14
9. nielsbosma says:

   2012/01/26 at 22:48

   Sound like you need to install .net (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718) or just do a windows update?
10. Francois says:

    2012/02/15 at 18:56

    Hello, I was using SeoTools. Excel crash and I cannot have the ribbon with seo tools.

    I’ve tried to reinstall SeoTools but it does’nt work.

    It seems that Office had desativated the add-in and I cannot figure how to re-activate.

    Any help ?
11. Andrea Moro says:

    2012/02/28 at 19:47

    Hi Neil,

    I think there is some sort of problems with the XPathOnUrl function as when I try to extract the @href

    as a matter of fact if I do something like

    =XPathOnUrl(C774, “//a[contains(@href, 'mysite.com')]/@href”)

    I will obtain the text within the anchor tag rather than the destination url, which is ultimately wrong.

    Can you please advice on this? You state your framework is using .Net framework which has quite a robust but solid and compliant XPath specification so I can’t foresee any reason for this unless there is something in your code which alter the results or perhaps my misunderstanding on the usage.

    Best
    Andrea
12. nielsbosma says:

    2012/02/28 at 21:02

    @Andrea:
    Try: =XPathOnUrl(C774, “//a[contains(@href, 'mysite.com')]/”,”href”)

    (I’m using HtmlAgilityPack where you can’t select attributes using XPATH, that’s why it’s a sepparate attribute).

    /Niels
13. Andrea Moro says:

    2012/02/29 at 10:11

    Hi Neil,

    great. Thanks for coming back to me so quick. Knowing what parser you are using may prevent other questions (in theory)

    Just as quick note … the trailing slash is not required in that case, otherwise a node evaluation error is raised.

    I take also the chance to ask you if there is a quick way to specify the node number on which I’d like to start my evaluation. This question is partially referred to the suggestion I left yesterday (ReiterateXPathUrl) … which I’m not sure you will be interested into developing.

    Best
    Andrea
14. Andrea Moro says:

    2012/02/29 at 10:18

    I was just thinking … that it would perhaps be beneficial the possibility of combining the filter on the XPath expression.

    For instance //a[contains(@href, 'mysite.com')][contains(@InnerText, 'this text here')]

    which at the moment lead me to a second question … if the @InnerText property is supported.
15. David says:

    2012/05/09 at 20:08

    I installed the tool to Excel 2010, but put it in the “wrong” directory (an external drive) which I’ve corrected; but whenever Excel starts it keeps looking for the wrong location and I’ve repeatedly re-informed Excel where the file is (options > add-ins > excel add-ins > go > uncheck seo tools > confirm “delete from list” (the old file path) > yes. Then I browse and connect to the correct file path for the tool, but when every time I restart, Excel tries to find the old path and pops up an error message.

    Can you kindly advise how to fix this?
    Thanks!
    David
16. David says:

    2012/05/09 at 20:16

    Wait – I think I figured it out: you have to close Excel in between. In other words, after removing the old location from the list, close Excel, then reopen it and associate the new (correct) file location. Now Excel is opening without the error message I noted previously and correctly shows SeoTools in the menu.
17. nielsbosma says:

    2012/05/10 at 08:41

    @David: Thanks for sharing your solution!